Page 53 - GSTL_3rd September 2020_Vol 40_Part 1
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Conduct of personal hearings in virtual mode under CGST
                    Act, 2017, IGST Act, 2017,  Customs Act, 1962, Central
                    Excise Act, 1944 and Chapter V of Finance Act, 1994 —
                    Revised guidelines
                       Subject :  Revised  guidelines for conduct  of  personal hearings in  virtual  mode
                               under CGST Act, 2017, IGST Act, 2017, Customs Act, 1962, Central
                               Excise Act, 1944 and Chapter V of Finance Act, 1994 - regarding.
                       It may be recalled that keeping in view the challenges presented because
               of Covid-19 pandemic, Board had issued Instruction dated 27-4-2020 for conduct
               of personal hearings in virtual mode by all adjudicators and appellate authorities
               in regard to proceedings under the Customs Act, 1962, Central Excise Act, 1944
               and Chapter V of Finance Act, 1994.
                       2.  Board has reviewed the outcome of the subject instruction. As seen,
               the feedback received from trade and field formations indicates that this
               initiative has helped in  speeding up the passing of adjudication and appellate
               proceedings, saving cost of travel and time,  and critically  ensuring  social
               distancing in these challenging times.  This  initiative would  facilitate  all stake
               holders such as suppliers  under  GST, importers,  exporters, passengers,
               advocates, tax practitioners and authorized representatives.
                       3.  Accordingly, Board has now decided to make it mandatory for
               various authorities, such as Commissioner (Appeals), original  adjudicating
               authorities and Compounding Authority to conduct personal hearing, in respect
               of  any proceeding under  the Customs  Act, 1962, Central  Excise  Act, 1944 and
               Chapter V of Finance Act, 1994 through video conferencing facility. This facility
               shall also be extended to proceedings under the CGST Act, 2017 and the IGST
               Act, 2017.
                       4.  Broad guidelines to conduct such virtual hearing are being provided
               so that ongoing work of appeals and adjudications are completed expeditiously
               for quick delivery of justice through quasi-judicial proceedings. These guidelines
               are in compliance of the  directions given by Hon’ble Supreme Court under
               Article 142 of the Constitution of India in Suo Motu Writ (Civil) No. 5/2020. The
               guidelines for the conduct of virtual  mode of personal hearing through video
               conferencing facility are as under :


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