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2020 ]                 DEPARTMENTAL CLARIFICATIONS                   T13

               now been decided to extend the facility of SB005 error correction in the Customs
               EDI system for Shipping Bills with date upto 31-12-2019.
                       4.  All members of the trade, exporters, shipping lines, customs brokers
               are duly  advised  again  to make efforts to understand the problems due  to
               mismatch of invoices resulting  in SB005 error, and to invest time and due
               precautions for preventing such error in the future.
                       5.  Suitable Trade Notice/Standing order may please be issued to guide
               the trade and industry. Difficulty, if any, faced  in implementation may  be
               brought to the notice of Board immediately.
                       [M.F. (D.R.) Circular No. 22/2020-Cus., dated 21-4-2020]

               Conduct of personal hearings in virtual mode under
                    Customs Act — Guidelines
                       Subject :  Guidelines  for conduct of personal hearings in virtual  mode under
                               Customs Act, 1962 - Regarding.
                       Board has been reviewing various procedures under the Customs Act,
               1962, on account of recent outbreak of COVID-19 (Coronavirus) with a view to
               adopt measures to ensure social distancing, reduce physical  presence, use
               modern information  and communication technology systems and change
               conventional mode of work, in areas not covered by Customs ICES EDI system/
               ICEGATE online gateway, by creating a virtual customs working environment.
                       2.  While ensuring compliance with various guidelines and instructions
               issued by the Govt. and  public health authorities  with a view  to contain the
               spread of COVID-19, Board has decided that personal hearing, in respect of any
               proceeding  under Customs Act  1962, given by various authorities, such  as
               Commissioner (Appeals),  original adjudicating authorities  and  Compounding
               authority, may be conducted through video conferencing facility.
                       3.  Broad guidelines to conduct such virtual hearing are being provided
               so that ongoing Customs work of appeals and adjudications are completed
               expeditiously for quick delivery of justice - through quasi-judicial proceedings
               and in compliance of overall directions given by Hon’ble Supreme Court under
               Article 142 of the Constitution of India (refer Suo motu Writ (Civil) No. 5/2020).
               This would also facilitate importers,  exporters, passengers, advocates,  tax
               practitioners and authorized representatives to maintain social distancing while
               performing their work at ease, from a place of their choice.
                       4.  The guidelines for the conduct of virtual mode of personal hearing
               through video conferencing facility are as under :
                       (i)   In any proceedings before appellate  or adjudicating authority
                            under the Customs Act, 1962, the party, either as an appellant or a
                            respondent,  shall give his consent to  avail the personal hearing
                            before such authority, through video conferencing facility, at the
                            time of filing his appeal or immediately after the issue of this
                            instruction, in the case of pending appeals/adjudication matter.
                            He should also indicate his email address for correspondence etc.
                       (ii)   The date  and time of hearing along  with a  link  for the video
                            conference   shall  be   informed    in  advance    to   the
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