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2020 ]                 DEPARTMENTAL CLARIFICATIONS                   T31

               of imported  articles  across Customs stations  and  suggest measures to bring
               about uniformity and enhanced quality of assessments. The NACs would be put
               in place as  and when Faceless Assessment is rolled out in phases across the
               country.
                       5.  The Principal Chief Commissioners/Chief Commissioners concerned
               shall set up dedicated  cells  called  Turant  Suvidha Kendras, in every  Customs
               station manned by Custom officers to cater to varied functions and roles which
               are clarified in Instruction No. 9/2020, dated 5-6-2020 [2020 (372) E.L.T. (T34)].
               The Turant Suvidha Kendra is for facilitation of the trade in completing various
               formalities relating to the Customs procedures in the new regime of Faceless
               Assessment.  The details of functions, roles, location and timing  of the Turant
               Suvidha Kendras shall be intimated by the local Customs administration to all
               stakeholders.
                       5.1  Turant Suvidha Kendra would be a dedicated cell in every Customs
               port of import and will be manned by Custom officers to cater to functions and
               roles such as :
                       I.   Accept Bond or Bank Guarantee;
                       II.   Carry out any other verifications that may be referred by Faceless
                            Assessment Groups;
                       III.  Defacing of documents/permits licences, wherever required;
                       IV.   Debit of documents/permits/licences, wherever required; and
                       V.   Other functions determined by Commissioner to facilitate trade.
                       6.  Principal Chief Commissioner of Customs,  Chennai  and Chief
               Commissioner of Customs, Bengaluru are requested to issue Public Notices and
               guide the trade suitably to ensure the  smooth rollout of Phase 1 of Faceless
               Assessment. In this regard reference  may also be made to the detailed
               instructions issued vide Board’s Instruction No. 9/2020-Customs, dated 5-6-2020.
                       7.  Any difficulties, in this regard, may please be brought to notice of
               Board.
                       [M.F. (D.R.) Circular No. 28/2020-Cus., dated 5-6-2020]

               Drawback — Special drive for disposal of applications for
                    fixation of Brand Rate of Duty Drawback
                       Subject :  Special drive for disposal of applications for fixation of Brand Rate of
                               Duty Drawback.
                       To mitigate the hardship caused by the Covid-19 pandemic to the trade
               and industry and other stakeholders, Board vide Instruction No. 3/2020-
               Customs, dated  9-4-2020 [2020 (372)  E.L.T. (T9)]  had  initiated a special  refund
               and drawback disposal drive from  9-4-2020 to 30-4-2020 with the objective of
               priority processing and disposal of all pending refund and drawback claims so
               as to provide immediate relief to the business entities and especially MSMEs.
                       2.  Representations have also been received in the Board from exporters
               about delay  in fixation and disbursal  of Brand Rate of duty drawback. The
               reports regarding age wise pendency status of applications for fixation of Brand
               Rate received from the Zones show that a majority of them are pending beyond
               the period of six months.
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