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2020 ]                 DEPARTMENTAL CLARIFICATIONS                   T41

                                 continuing imports which have earlier been taken up for
                                 investigation by the SVB). In this case the port of import
                                 would refer  the case to its jurisdictional Special Valuation
                                 Branch (SVB) for further investigation.
                            (c)  Even   after  various  several  electronic  query-based
                                 interactions with importer, the Faceless Assessment Groups
                                 is not able to complete the verification for want of additional
                                 documents, test reports, etc.
                       5.3.3  Procedure to be Adopted by Port of Import in Exceptional
               Circumstances.
                       Notwithstanding   anything   mentioned    above,   the  Principal
               Commissioner/Commissioner of Customs at  port of import may, at any  stage
               pending at Faceless Assessment Groups, direct the PAG to pull the bill of entry
               from Faceless Assessment to the PAG in the following situations :
                       (a)   Where specific alert  or  intelligence is  available pertaining to the
                            said bill of entry or class of bill of entry; and
                       (b)   Where the Principal Commissioner/Commissioner of Customs
                            has ordered to do so for the reasons to be recorded in writing.
                       Annexures A  and B outline the flow of bills of entry covered under Faceless
               Assessment.
                       5.4  Speaking Order :
                       I.   For any re-assessment done by the Faceless Assessment Group,
                            which is at variance with the self-assessment done by the importer
                            and in cases other than those where the importer confirms his
                            acceptance of the said re-assessment electronically in reply to the
                            query raised by the  assessing officer, the Faceless Assessment
                            Groups shall pass a speaking order on the re-assessment, within
                            fifteen days from the date of re-assessment of the bill of entry, as
                            prescribed in section 17(5).
                       II.   The Faceless Assessment Groups shall provide an opportunity to
                            be heard to  the importer, in accordance with the principles of
                            natural justice, before proceeding with the re-assessment of the
                            bill of entry. In the event a personal  hearing is sought by the
                            importer, the same can be conducted through video conferencing
                            or other reliable technological means at the option of the importer.
                            In   this  regard,  the  Board’s  guidelines  vide  F.  No.
                            390/Misc/3/2019-JC, dated 27th April 2020 may also be referred
                            to.
                       5.5  Appellate Proceedings
                       Any appeal  against any  speaking order on re-assessment passed by
               Faceless Assessment Groups shall lie before the Commissioner (Appeals) as per
               Notification No. 51/2020-Customs (N.T.) dated 5-6-2020. Thus, an appeal against
               an order passed by the proper officer of the Faceless Assessment Group as per
               Section 17(5) and/or Section 18, would lie with the Commissioner of Customs
               (Appeals) having jurisdiction over the port of import.
                       5.6  Review Proceedings
                       The review of any speaking order on re-assessment passed by a proper

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